autumn 2011
flu season
Once again the flu
immunisation season is with us. As
in previous years we will not be
accepting telephone bookings for
appointments. Please come into the
surgery to pick up a booking slip.
These slips are available now. The
flu dates so far are
Saturday 8th October from 8.30am
Saturday 15th October from 8.30am
Further dates to be advised.
We advise any patient over the age of 65 or who is in an 'at risk’ group to have a flu immunisation. These include pregnant ladies, diabetic patients, patients with chronic heart disease, liver or renal disease, chronic respiratory disease including asthma and impaired immunity. Also if you are living in a residential care home or are the main carer for an elderly or disabled person.
If you are too ill to leave your house please let the receptionist know and they will arrange for a nurse to visit. Please note that the reception desk will be closed on the mornings of flu clinics and all the prescriptions locked away. We are therefore unable to give out any prescriptions on the morning, please place any prescription requests in the prescription box on the left hand side as you enter the surgery.
2010/2011 GP PATIENT SURVEY RESULTS
- Able to see doctor on the same day or next 2 days the surgery was open 83% said yes they could National average 79%
- Able to get an appointment with a doctor more that 2 days in advance 74% said yes they could National average 71%
- Ease of getting through to the surgery on the telephone85% said they found in very or fairly easy National average 69%
- Satisfaction with surgery opening hours 86% very or fairly satisfied National average 80%
- Satisfaction with overall care received at the surgery 95% very or fairly satisfied National average 90%
- Ease of getting an appointment with a Practice Nurse 73% National average 71%
- I had confidence and trust in the doctor I saw 97% National average 94%
PATIENT LINK
Patient Link have now
placed a book case of books in the
waiting room. Books are
available to purchase for a minimum
contribution of 20p per book.
If you wish to donate good
condition, current books then please
leave them at Reception.
Patient Link Forthcoming Events
|
Health Talk - Posture |
12/10/11 |
Willow Green Surgery |
|
Stall at 29 Market |
15/10/11 |
East Preston Village Hall |
|
Autumn Fayre |
29/10/11 |
East Preston Village Hall |
| |
|
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URGENT
Patient Link urgently
requires Volunteer Car Drivers for
approximately 2 hours a week.
Current driving licence required and
Volunteer Office Coordinators.
To apply telephone on
01903 788142 leaving your name and
telephone number.
change in extended
hours
Due to Government
cutbacks, from 2nd
January 2011, the practice is no
longer able to offer either late
evening or Saturday morning
surgeries.
We will still
continue with our early morning
surgeries on Wednesday and Thursday
for the time being.
We apologise for any
inconvenience caused.
If you have any
comments please address these to the
–
West Sussex PCT
The Causeway
Goring by Sea
West Sussex BN12 6BT
Tel: 01903 708400
DR AMIN haS LEft
Read Dr Amin's letter
here
TEXTS AND E-MAILS
Willow Green Surgery are starting to contact patients by text and e-mails. We will use text for appointment reminders, normal test results and updating information, e-mails will be used to circulate quarterly newsletters and consultations. If you wish to be contacted by text or e-mail please either call into the Surgery or download the consent form here and complete and return to the surgery.
CANCELLING
APPOINTMENTS
PLEASE TELL US
IF YOU CANNOT KEEP YOUR APPOINTMENT
TO MAKE IT EASIER YOU CAN NOW
SEND US A TEXT TO 07831758650, START
THE MESSAGE WITH THE WORD CANCEL
THEN YOUR NAME AND DATE OF
APPOINTMENT OR YOU CAN TELEPHONE US
IN THE NORMAL WAY.
No texts or telephone calls sent to
this number will be answered.
This will help to ensure that no
appointments are wasted.
Thank you for your help.
Please note your standard network
text charge will apply.
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