eConsult

Fill out a simple online form to get advice and treatment by the end of the next working day.

Practice Management Team

Practice Business Manager

Operations Manager

Michelle Winslow

Deputy Operations Manager

Sarah Ferguson

The Practice Management team manages all of the business aspects of the Practice such as making sure that the right systems and the right people are in place, at the right time, in order to provide a high quality of patient care, human resources, finance, patient safety, premises, equipment and IT (information technology). The Practice Management team supports the Admin Team, GPs and other medical professionals to deliver patient services and also helps to develop extended services, enhancing patient experience and care.

Patient Services Team

Patient Services Lead

Emma

Patient Services

Amy

Anji

Caroline

Emma

Harry

Isobel

Jackie

Josie

Kirsty

Maria

Sonia

Administration Team

Administration Lead

Adriana

Administration

Alex

Alison

Annie

Debbie

Jill

Gill

Sue

Wendy

The Patient Services and Administration Teams attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the Practice, and support delivery of quality patient care. The team members have a very demanding role. They are there to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the Practice to manage your healthcare and well-being.

Practice Support

IT Admin Lead

Dieter

All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.