eConsult

Fill out a simple online form to get advice and treatment by the end of the next working day.

Welcome to Willow Green Surgery

The Surgery

With patients’ needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription.

We provide comprehensive NHS primary care services to help you manage your health and well-being.

Working together to provide High Quality, Committed, Compassionate & Comprehensive Care for patients, their relatives and carers.

Access for The Disabled

We are fully equipped with facilities for the disabled with access ramps, wide doors and a toilet.


Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Dentist

When your mouth or teeth need urgent attention

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor injury

You will usually need a GP referral, except in an emergency.

Accident & Emergency

When an illness or injury is serious or life-threatening

NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.

NHS App on mobile phone

Alert

Patient Alert

National data opt-out

You can choose whether your confidential patient information is used for research and planning. To find out more visit nhs.uk/your-nhs-data-matters.

You do not need to do anything if you are happy about how your confidential patient information is used. You can change your choice at any time.

Type 1 opt-out: medical records held at your GP practice

You can also tell your GP practice if you do not want your confidential patient information held in your GP medical record to be used for purposes other than your individual care. This is commonly called a type 1 opt-out. This opt-out request can only be recorded by your GP practice.

To dissent, Please click here to complete the form

Type 2 opt-out: information held by NHS Digital

Previously you could tell your GP practice if you did not want us, NHS Digital, to share confidential patient information that we collect from across the health and care service for purposes other than your individual care. This was called a type 2 opt-out.

The type 2 opt-out was replaced by the national data opt-out. Type 2 opt-outs recorded on or before 11 October 2018 have been automatically converted to national data opt-outs.

Read more about the collection and conversion of type 2 opt-outs.

Proof of Vaccine Requests

The NHS App will be available to use as a vaccine passport from Monday 17 May 2021.

A paper version will also be available by calling 119.

You do not need to telephone your GP Practice to ask about the vaccine passport as they are unable to provide vaccine passports and it’s essential we leave phone lines free for people who need medical assistance. 

The NHS App is separate to the NHS COVID-19 App, which is used for contact tracing.

You can already use the NHS App to book appointments, repeat prescriptions and see your full medical records.

Your vaccine passport will only show when you have had both doses.

If you don’t have the NHS App, download the NHS App now. It will record when you have had both doses of the vaccine and automatically create a vaccine passport which will be available from Monday 17 May 2021.

If you already have the NHS App, it will record when you have had both doses of the vaccine and automatically create a vaccine passport which will be available from Monday 17 May 2021. You do not need to do anything.

If you have the NHS App and get a message to say you need to contact your GP Practice, this is an extra option to get full access to your medical records in the NHS App. To get access to your full medical records in the NHS App, you need to contact your GP Practice and request access to your detailed coded record. Please avoid calling your GP practice at peak hours when people are trying to book appointments, and if possible email the team. The GP Practice will take appropriate time to action your request. This is completely separate from the vaccination information and will not affect your access to the vaccine passport.

If you are planning to travel, please register to use the NHS App at least two weeks before travelling.

The paper letter should be requested at least five days after a second vaccine, and can take up to five days to arrive so make sure to leave plenty of time if you need it to travel.

You can read more: