eConsult

Fill out a simple online form to get advice and treatment by the end of the next working day.

Welcome to Willow Green Surgery

HANDS. FACE. SPACE.

With patients’ needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription.

We provide comprehensive NHS primary care services to help you manage your health and well-being.

Working together to provide High Quality, Committed, Compassionate & Comprehensive Care for patients, their relatives and carers.

Access for The Disabled

We are fully equipped with facilities for the disabled with access ramps, wide doors and a toilet.

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Dentist

When your mouth or teeth need urgent attention

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor injury

You will usually need a GP referral, except in an emergency.

Accident & Emergency

When an illness or injury is serious or life-threatening

NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.

NHS App on mobile phone

Alert

Coronavirus Update

Willow green Surgery are operating a telephone triage system only

In view of the developing circumstances surrounding the spread of Covid-19 and in line with NHS England policy, you will not be able to book routine or face to face appointments for the foreseeable future. All health concerns will be dealt with using our telephone triage system and we may offer video consultation.

Face to face appointments will only be offered after speaking to a clinician.

Online Bookings Temporarily suspended

Due to the ever changing situation with the Coronavirus (COVID-19), we have suspended the online booking service. This is due to the verbal screening process that we need to complete before appointments are made – we apologise for any inconvenience this may cause and ask you for patience and understanding during this time.

Prescriptions

Please download the NHS app to order prescriptions online or post the request in our letter box.

For any patients that do not at present have a nominated pharmacy, the prescription will be sent to Kamsons Station Road, East Preston for you to collect until you nominate a pharmacy.

Consent

As part of our response to the COVID-19 issue we are looking how to optimise the care we offer our patients. Remote access via phone, mobile text messaging, email and video calls will be essential to achieve this. We require your consent to do this. Please complete the CONSENT FORM and send this to us.

Guidance

Visit NHS.uk for the latest guidance on coronavirus COVID-19, including symptom checker, self-care and social distancing.

Refer to NHS 111 Online to check if you have coronavirus symptoms. If you have severe COVID-19 symptoms and need further advice call NHS 111 — not the surgery.

At this time please do not go to the surgery, unless you are advised to do so by a member of the Practice team.

Isolation Notes are available online from NHS 111, if you are self-isolating and need a note for your employer.  Help, guidance available from our COVID-19 support page.